Privacy Policy

• Account and profile details: your name, email address, password (stored only in encrypted, hashed form), phone number, gender, date of birth and address.
• Enrolment and payment details: the price plans you enrol in, prices, discounts and promo codes used, payment status and dates, and the receipt images or PDFs and notes you upload. For online payments, we receive a transaction reference and status from the payment gateway, never your full card details.
• Teacher profiles: for teachers, a profile photo, cover image, biography and social links, which are shown publicly only if the teacher makes the profile public.
• Messages: what you send us through the contact form, by email or on WhatsApp, such as payment receipts.
• Technical data: your device type, sign-in times, IP address and browser information recorded in server logs, and the cookies described below.

We use your information:

• to create and secure your account and sign you in;
• to verify payments, approve enrolments and give you access to your classes;
• to handle refund requests and support enquiries;
• to send service messages, such as welcome, password reset, enrolment confirmation and rejection emails, and in-app notifications;
• to send class updates and occasional announcements or offers, which you can ask us to stop at any time;
• to protect the platform and its content, including detecting account sharing, piracy and fraud;
• to produce overall statistics that help teachers and administrators improve classes;
• to comply with our legal obligations.

We use your information because it is needed to provide the service you signed up for, because you have given your consent, because we must meet legal obligations, or because we have a legitimate interest in keeping the platform secure and preventing fraud.

• Your teachers can see your name, email address, phone number and your enrolment and payment details for their own classes.
• Our administrators and the Deamoz support team can access your information to run the platform and help you.
• Service providers that host our website, database and files, deliver our emails and, when available, process online payments. They receive only what they need and must keep it confidential.
• Authorities, when we are required to share information by law.

We do not sell or rent your personal information, and we do not share it for advertising.

We use one essential, encrypted session cookie to keep you signed in. Your browser also stores your language and theme choices on your device. We do not use advertising or tracking cookies. Videos embedded from YouTube may set their own cookies under Google's policies.

Your information is stored with trusted cloud providers, some of whose servers may be located outside Sri Lanka. Wherever it is stored, we protect it with encrypted connections (HTTPS), hashed passwords, private storage for receipts and role-based access, so that people see only what their role requires. No system is completely secure, but we work to protect your information and will act promptly if a problem occurs.

• Account details are kept while your account is active.
• Payment receipts are deleted automatically after 60 days.
• Enrolment and payment records are kept for as long as needed for accounting, tax and legal purposes.
• Messages to support are kept for as long as needed to resolve your enquiry.

When you ask us to delete your account, we delete or anonymise your personal information, except records that we must keep by law.

You have the right to:

• see the personal information we hold about you;
• correct it (you can update most details yourself in your profile);
• ask us to delete your account and personal information;
• withdraw your consent, or ask us to stop sending you announcements and offers.

To make a request, email support@deamoz.com from your registered email address with your full name and what you would like us to do. We may ask you to confirm your identity. We will reply within 3 working days and complete your request within the time allowed by law.

Our classes are designed for adults preparing for government service exams. If you are under 18, please use the platform only with the consent of a parent or guardian. Parents and guardians can contact us to review or delete their child's information.

We may update this policy from time to time. The date at the top of this page shows when it last changed, and we will tell you about significant changes by email or with a notice on the platform.

Questions or requests about your personal information? Contact us: